Privacy Policy
Last updated: 15.12.2025
Arcolana LiftUP d.o.o. operates the website www.arcolana.com).
This Privacy Policy explains how we collect, use, and protect personal data when you visit our Website or contact us.
We are committed to protecting your privacy and processing personal data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.
1. Information We Collect
We may collect and process the following personal data:
a) Information you provide voluntarily
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Name
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Email address
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Company name
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Any information you include in messages sent via our contact forms or email
b) Automatically collected information
When you visit our Website, we may automatically collect:
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IP address
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Browser type and version
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Operating system
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Pages visited and time spent on the Website
This data is collected through standard website technologies such as cookies and server logs.
2. Purpose of Data Processing
We process personal data for the following purposes:
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to respond to enquiries and contact requests
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to communicate with potential clients and partners
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to improve the functionality and performance of our Website
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to ensure website security
We do not use your data for automated decision-making or profiling.
3. Legal Basis for Processing
Personal data is processed based on:
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your consent (when you contact us voluntarily)
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legitimate interests (to operate and improve our Website and services)
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legal obligations, where applicable
4. Data Sharing
We do not sell, rent, or trade personal data.
Personal data may be shared only with:
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trusted service providers (e.g. website hosting, analytics), strictly for operational purposes
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authorities, if required by law
All third parties are required to handle data in compliance with applicable data protection regulations.
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws.
6. Cookies
Our Website may use cookies to improve user experience and analyse website usage.
You can control or disable cookies through your browser settings.
Disabling cookies may affect the functionality of the Website.
7. Data Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration.
However, no method of transmission over the internet is completely secure.
8. Your Rights
Under GDPR, you have the right to:
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access your personal data
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request correction of inaccurate data
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request deletion of your personal data
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restrict or object to processing
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request data portability
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withdraw consent at any time
To exercise these rights, please contact us using the details below.
9. Third-Party Links
Our Website may contain links to external websites.
We are not responsible for the privacy practices or content of those websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
11. Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Email: info@arcolana.com
Website: www.arcolana.com